It just came to my attention that Scotiabank recently launched of a new comprehensive It just came to my attention that Scotiabank recently launched of a new comprehensive ScotiaLife Travel Insurance Program, which has been developed to better meet the needs of its customers. I find this to be a fitting article because there are
Posts Tagged ‘customers’
BMO Customer Engagement Increases on Social Media
A few months ago while reviewing various banks Twitter Accounts, I came across BMO’s, and was pleasantly surprised how much their activity increased. BMO became a lot more active on Twitter, and in fact, they were making their overall presence in social media a lot larger. BankGuru reached out to BMO to speak about their
TD Canada Trust Ranks the Highest in Customer Satisfaction among Big Five
According to the J.D. Power and Associated 2011 Canadian Retail Banking Customer Satisfaction Study, investments in customer facing systems and processes by the Big Five Banks and midsize banks have contributed to a substantial increase in overall customer satisfaction across Canada. TD Canada Trust has ranked the highest in overall customer satisfaction among the Big
RBC Revises Branch Hours
Over time banks adjust their hours to suite the needs of their customers. One perfect example is TD Canada Trust, they decided to add Sunday to their day of operations, allowing clients to bank any day of the week. With that said, RBC has revised their schedule as well. What is RBC’s new schedule? RBC










