TD Canada Trust has done it again! For the 7th year in a row, TD Canada Trust has been awarded the top ranking in customer satisfaction among the Big Five banks by J.D. Power and Associates 2012 Canadian Retail Banking Customer Satisfaction Study! TD Canada Trust ranked the highest in overall customer satisfaction among the
Posts Tagged ‘customer satisfaction study’
Customer Satisfaction with Retail Banks in Canada Increases
Overall customer satisfaction with retail banks in Canada has improved from 2009, as Canadian banks have increased investment technology and customer service systems improvements following the global financial crisis, according to J.D. Power and Associates 2010 Canadian Retail Banking Customer Satisfaction Study. Overall satisfaction with primary financial institutions has averaged 730 on a 1,000-point scale
TD Canada Trust Ranks Highest in Customer Satisfaction
TD Canada Trust ranked highest in customer satisfaction according to the J.D. Power and Associates 2009 Canadian Retail Baking Customer Satisfaction Study. For the fourth year in the row TD Canada Trust has been rated the highest in satisfaction among the big fix Canadian retail banks. In March and June 2009, the study was conducted










