A couple of weeks ago, the Royal Bank of Canada (RBC) launched a fully integrated RBC mobile banking app for the Android. Their app filled a gap that was lingering for some time, seeing as they launched integrated mobile banking apps for the Blackberry and iPhone back in December 2010. Now with the launch of

Almost two months ago I wrote and article on TD ranking the highest in the J.D. Power and Associates Customer Satisfaction survey. The article had been out for almost a week, and we got our first comment from none other than Tim Hockey, Group Head Canadian Banking and TD Auto Finance, TD Bank Group President

What happens when you have a great/friendly/amazingly nice contact at ING Direct Canada? We ask to speak to that individuals bosses, bosses, bosses, bosses… I think you get the point. We have a very open dialogue with ING Direct Canada. We are constantly (at least weekly) in communication with some member of various teams there.

Royal Bank of Canada (RBC), recently released a poll, which revealed what Canadians were redeeming with their rewards. The data revealed very interesting information and it dawned on me that it would benefit our readers to hear first hand what a representative from RBC had to say about the results and any insight into credit